ABOUT ME
Professional
info
My name is Mary Glou and I'd like to use my experience in administrative support in your business. I have a 2 years experience as a Tele - Marketer, 3 years as Collection Officer in a lending firm and promoted as a Branch Manager 4 years now in the same firm.
I have a great passion for working as an administrative assistant and I always remain alert to learn all the newest and updated materials. I give my best to improve my skill and work.
Skills
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Data Entry
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Document management Transcription
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Email and Project Management
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Calendar Scheduling
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Customer relations
Work
experience
Tele - Marketer
2010 - 2012
-Answered phone calls and greeted clients.
-Explain loan process to clients.
-Prepare new client files.
-Manage clients files during closing process
-Contact lenders for essential information.
-Assemble loan documentation for recording and filing.
Collection Officer
2012 - 2015
I-Drafting billing statement.
-Sending demand letters to unsettled accounts
-Make daily Deposits into trusts accounts.
-Work with client to develop payment plans.
Branch manager
2015 - present
-Promptly responded to general inquiries from staff and clients.
-Upgrade service and offer additional service package or options.
-Maintained up-to-date knowledge of bank policies regarding payments, account changes, and upgrades.
-Consult with clients to evaluate needs and determine best options.
-Processed cash withdrawals , deposits, and selected internal and external account payments.
-Created monthly reports.
Languages
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English
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Filipino
Education
Trade Tech International Science Institute
2008-2010
Associate in Computer Technology